Last updated: August 7, 2024
-
Introduction
Concrete Polyfix (“us”, “we”, or “our”) operates the Concrete Polyfix website (the “Service”) and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or request an estimate. By using our website or services, you consent to the practices described in this policy.
-
Information We Collect
We may collect and store the following information:
Personal Information: Name, address, email address, phone number, and other contact details.
Project Information: Details related to your project request, including location and specific requirements.
Usage Data: Information about your interaction with our website, including IP address, browser type, access times, and pages viewed.
-
Communication
You may receive communication from us because you reached out to us for an estimate or service, had work completed by us, opted in via our website, or your contact information was obtained legally through a third-party B2B sales database, which may be contacted with marketing related to commercial services.
-
How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: To process your estimate requests and provide our concrete leveling and repair services.
Communication: To contact you regarding your project, respond to inquiries, and provide customer support.
Marketing: To send you promotional materials, newsletters, and other marketing communications. You can opt out of these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
Improvement: To improve our website, services, and customer experience.
-
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services. These vendors are obligated to protect your information.
Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
-
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us.
-
Your Rights and Choices
You have the following rights regarding your personal information:
Access: You can request access to the personal information we hold about you.
Correction: You can request that we correct or update your personal information.
Deletion: You can request that we delete your personal information, subject to certain legal restrictions.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us using the contact information provided below.
-
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
-
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.
-
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Concrete PolyFix
contact@concretepolyfix.com
(319) 535 – 2401
By using our website and requesting an estimate, you agree to the terms of this Privacy Policy.